FAQ
Questions buyers actually ask.
If yours isn’t here, contact us - a specialist replies within one business day.
Do your systems work with the cameras, barriers, and readers we already own?
Yes - that is a design principle. Simtix products expose open interfaces and integrate with third-party hardware and legacy systems, so deployments build on your existing infrastructure rather than replacing it.
Can the system run on-premise, or offline?
Both. Deployments run on your infrastructure, and the Simtix Edge Computing Platform keeps working - recognizing plates, driving displays, controlling I/O - even when the network is unavailable, which is essential at gates, car parks, and remote sites.
What exactly does Secure-Brain read from a vehicle image?
The plate number, the plate’s city and country, and the vehicle’s make, model, and color - from a single captured image. In benchmark testing it reached 96% accuracy against a leading regional LPR engine’s under-92%, after fine-tuning on just 1,000 images.
What can you track inside a facility?
People, assets, files, inventory, and jewelry - anything that can carry an RFID tag. Simtix Facility Guardian enforces access rules, shows live locations on floor maps, and keeps a full record of who or what was where, and when.
Who installs and supports the system?
We do - Simtix is the vendor and the integrator. The team that writes the software surveys the site, installs, tunes, and answers the phone afterward. No hand-offs between companies.
Do you build custom solutions?
Yes. When a requirement doesn’t fit a product, we run a four-phase cycle - introduction, feedback, design and planning, then custom development - producing RFP-ready technical blueprints with clear KPIs along the way. This includes AI and cryptography consultation.
Where do you operate?
Headquarters in Amman, Jordan; a branch in Riyadh, Saudi Arabia (opened 2026); and 200+ deployments across the Middle East and Europe, including roughly 300 in the UAE. A Qatar expansion is underway.
How do we get started?
Book a consultation. A specialist reviews your brief, we talk through your site and constraints, and you get an honest assessment with a scoped next step - typically starting with a site survey and threat model.
Can Simtix integrate with our existing gate barriers, cameras, and readers?
Yes. Simtix Perimeter Guardian integrates with third-party hardware and legacy systems, so a deployment builds on the devices you already own - barriers, LPR cameras, RFID readers, CCTV, and alarm systems.
Does the system keep working without an internet connection?
Yes. Simtix runs on-premise and continues operating offline. Each gate runs its own instance, with a centralized command instance holding full backup.
Do you provide installation and support in Saudi Arabia?
Yes. Simtix operates a branch in Riyadh alongside its Amman headquarters, and supports deployments across Saudi Arabia, the UAE, Qatar, Jordan, and Europe.
Is Simtix deployed at oil, gas, and critical-infrastructure sites?
Yes. Simtix gate automation and vehicle identification are deployed at Saudi Aramco main gates, border and customs crossings, ministries, and other critical facilities across the region.
What is the difference between iGate and iGate Pro?
iGate and iGate Pro are the two editions of Simtix Perimeter Guardian (SPG). Both control LPR cameras, barriers, traffic lights, and CCTV from one central command; they differ in scale and capability tier for larger, higher-security deployments.